View Locations: Greenslopes | Cleveland | Toowoomba

07 3847 4422

Appointments and Enquiries

1800 990 727

Doctors Only Priority Hotline

Frequently Asked Questions


Q. What should I know about appointments and referrals?

A. To be eligible to claim a Medicare rebate from the government you need to be both registered with Medicare and have a current referral. A referral from your GP will remain current for 12 months and a referral from your specialist will remain current for 3 months. An appointment is required.

Q. What to bring?

A. Please remember to bring the following items to your appointment:

• Referral letter.
• Medicare, Pension card or DVA Card.
• Private Health Insurance membership card.
• List of current medications.
• Previous images related to your cardiac condition.

Q. What to wear?

A. Generally it is advisable for ladies to wear a two-piece outfit for convenience. Comfortable walking shoes and clothes are recommended for patients undergoing exercise stress testing. There are no other special requirements for clothing.

Q. How long will I be at Hearts 1st?

A. The time taken largely depends on the type of appointment. For more information view the test you have been referred for.

Q. What Fees are involved?

A. Outpatients
Our receptionist will explain the cost of your visit at the time of booking. Payment is expected on the day. We accept cash or credit card (excluding Diners). Gold card DVA patients are covered fully by DVA. Please note that Private Health Insurance funds do not cover fees for outpatient services.

Inpatients
Hearts 1st cardiologists accept the reimbursement provided by patient’s private health insurance fund as payment in full for any In Hospital services, so there is NO GAP to pay. Self-funded patients can claim a portion of their account from Medicare.

Q. Where do I park?

A. Greenslopes
Please refer to Greenslopes Private Hospital website for a comprehensive list of parking options.

Cleveland
On street parking is readily available out the front of our clinic on Queen Street.

Toowoomba
Council parking spaces are available on Mackenzie, Scott and Curzon Streets. Public car parks are also located on Scott Street (behind Illusions cafe) and within the hospital grounds via Entrance 4 off Curzon Street.

Q. Can I catch public transport?

A. All of our locations are easily accessed by public transport. Please refer to the Translink website to plan your trip.

Q. When will I know my results?

A. Generally (with most test types) and for referring doctors who receive their results electronically they will be available the same day, however in busy times this could take a little longer. Other doctors may prefer their patient's results be posted.